If you would like to speak to a customer service representative please call 1-877-771-7736. Our customer service hours are: Monday through Friday: 8:00 a.m. - 8:00 p.m. & Saturday: 8:00 a.m. - 5:00 p.m.
You can call us at 1-877-771-7736 and pay with your debit card or credit card. You can also pay in person at any of our stores or Payment Locations or by mail.
Mail your payments to:
Telscape Communications, Inc.
PO Box 7182
Pasadena, CA 91109-7182
Telscape has traditional and pre paid plans created to meet your needs and manage your costs.
We accept partial payments, as long as the total amount of your bill is paid by the due date. If you need to make any other payment arrangements call 1-877-771-7736 and select the Credit and Collections department for assistance.
Telscape bills are transparent and easy to read. If you find an error call us at 1-877-771-7736 and we will assist you.
Our calling bundles include an extended calling area (local and zone calling), 8¢ toll and nationwide long distance and some of the lowest international calling rates like 3¢ to Mexico and 10¢ to Latin America. Click here to see our calling plans.
Although we absorb most of these costs, some changes may result in charges to your account. Our representatives will let you know if you will incur any charges.
Telscape has post paid and pay in advance plans created to meet your needs and manage your costs. Click for more details.
Call us at 1 800 TELSCAPE (1-800-835-7227) or visit one of our locations nearest you.
Telscape has stores located in Huntington Park, Panorama City, Puente Hills and Chula Vista. Click here to find directions to the Telscape store nearest to you.
Call us and we will let you know when you can be connected to our network.
Yes. We offer voicemail service in most areas for only $2.50.
Our plans are bundled with free nationwide and international long distance access and in some cases with free minutes, so you won’t need to select another company for your long distance service.