Telscape provides a self-installation kit. However, if you are having problems installing equipment or have any questions, please call our 24 hour / 7 day a week Technical Support Department at 1-866-427-8239. Our technical support staff will be happy to assist you and guide you through the process.
Just call our 24 hour / 7 day a week Technical Support Department at 1-866-427-8239. They will be happy to assist you.
Most e-mail programs use an attachment (also called an enclosure) icon featuring a paperclip. Simply click on the paperclip and the program will prompt you to locate and select the file to be attached.
Most e-mail programs have a "CC" (carbon copy) text field. Enter the addresses of additional recipients in this field or you can enter the email addresses for all recipients in the "To" text field. Different addresses must be separated by a semi-colon ";".
Telscape Internet provides Web Mail access. To access your mail from anywhere in the world, simply log on to the Web site, and click on the Web Mail link. You will be prompted to enter your login and password. Your e-mail will then be displayed for you. NOTE: Do not mark any mail for deletion that you wish to download at another time.
The World Wide Web is comprised of many servers housing the "Web pages" you view through your browser. These servers communicate with each other via the Internet using Hypertext Transfer Protocol (http).
A browser is a program that allows you to view Web pages. Netscape and Internet Explorer are two of the most popular browsers.
Your browser includes an address field across the top. It's the white area that typically has text such as this displayed in it. Most browsers do not require you to type in the http:// part. So, just position your cursor in the text field, remove the current URL and enter in the URL of the site you wish to visit.
http://www.telscape.com, this is called a URL (Uniform Resource Locator) and it functions as a World Wide Web address.
A domain name is the central address of a Web site. For instance, the URL of the page you are reading right now is: http://www.telscape.com, the domain name is: www.telscape.com.
A cookie is small text file, which is given to your browser by a Web site you have visited. The cookie is stored on your hard disk and allows the Web site to identify you when you return. Cookies are what enable Web sites to offer personalized preferences for pages.
Cookies are usually harmless, and they can't be used to obtain information about you. They can, however be used to document your interests by tracking which pages you visit and which banners you click on when visiting a site.
Viruses are malicious programs that can cause a variety of problems on your computer system. We recommend running virus software and keeping it updated. Below you'll find links to a couple of the more popular programs:
http://www.norton.com
http://www.mcafee.com
FTP stands for File Transfer Protocol. An FTP program is used to transfer (upload or download) files from one computer to another. Below you'll find links to a couple of the more popular programs:
http://www.cuteftp.com
http://www.wsftp.com
