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Contact Us

At Telscape, our main objective is to earn your trust and that’s why we offer services that are simple, clear and dynamic. With just a simple call, you’ll be able to learn about new services, add new plans, get help with your bill, plus much more.

New Service: to sign up for service, call 1 800 TELSCAPE (1-800-835-7227) or visit a Telscape store.

Customer Service: call us at 1-877-771-7736 for questions ranging from billing to existing services. Our customer service hours are Monday through Friday 8:00 a.m. - 7:00 p.m. and Saturday 8:00 a.m. - 3:00 p.m.

Residential Repair Bureau: for assistance with home telephone service call 1-866-771-1200. If you are an existing customer, you can also reach the Repair Bureau by dialing 611 from your home phone.  Our Repair Bureau hours are Monday through Friday 8:00 a.m. – 5:00 p.m., Saturday and Sunday Closed.

Internet Technical Bureau: for assistance with your Internet service call Telscape Online at 1-866-771-1200. Our Internet technical support is available Monday through Friday 8:00 a.m. – 5:00 p.m., Saturday and Sunday Closed.

Mobile Customer Service: call us at 1-800-430-0443 for questions ranging from usage to billing. Our customer service hours are Monday through Friday 8:00am - 7:00pm and Saturday 8:00am - 3:00pm.

Mail Your Inquiries to:
Telscape Communications, Inc.
10440 N. Central Expressway
Suite 700
Dallas, TX 75231-2228

Mail Your Payments to:
Telscape Communications, Inc.
P.O. Box 31001-1929
Pasadena, CA 91110-1929

Corporate Information:
Telscape Communications, Inc.
10440 N. Central Expressway
Suite 700
Dallas, TX 75231-2228

Web Site Issues: for technical problems associated with this Web site, please contact the Webmaster.

Support

Retail Locations

Telscape is here to keep you connected, visit one of our stores nearest you or call us at 1 800 TELSCAPE.

Huntington Park Store
6906 Pacific Boulevard
Huntington Park, CA. 90255
Telephone: (323) 388-1100
Map

Panorama City Mall Store
8401 Van Nuys Boulevard  #80
Panorama City, Ca. 91402
Telephone: (818) 891-1083
Map

Chula Vista Store
555 Broadway Ave  #1002
Chula Vista, CA. 91910
Telephone: (619) 737-0100
Map

Additional payment locations

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