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New Service: to sign up for service, call 1 800 TELSCAPE (1-800-835-7227) or visit a Telscape store.

Customer Service: call us at 1-877-771-7736 for questions ranging from billing to existing services. Our customer service hours are Monday through Friday 8:00 a.m. - 7:00 p.m. and Saturday 8:00 a.m. - 3:00 p.m.

Residential Repair Bureau: for assistance with home telephone service call 1-866-771-1200. If you are an existing customer, you can also reach the Repair Bureau by dialing 611 from your home phone.  Our Repair Bureau hours are Monday through Friday 8:00 a.m. – 5:00 p.m., Saturday and Sunday Closed.

Internet Technical Bureau: for assistance with your Internet service call Telscape Online at 1-866-771-1200. Our Internet technical support is available Monday through Friday 8:00 a.m. – 5:00 p.m., Saturday and Sunday Closed.

Mobile Customer Service: call us at 1-800-430-0443 for questions ranging from usage to billing. Our customer service hours are Monday through Friday 8:00am - 7:00pm and Saturday 8:00am - 3:00pm.

Mail Your Inquiries to:
Telscape Communications, Inc.
10440 N. Central Expressway
Suite 700
Dallas, TX 75231-2228

Mail Your Payments to:
Telscape Communications, Inc.
P.O. Box 31001-1929
Pasadena, CA 91110-1929

Corporate Information:
Telscape Communications, Inc.
10440 N. Central Expressway
Suite 700
Dallas, TX 75231-2228

Web Site Issues: for technical problems associated with this Web site, please contact the Webmaster.

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