Telscape participates in the California LifeLine program. The program provides discounted residential telephone service to low-income customers and is provided by Telscape and sponsored by the California Public Utilities Commission (CPUC).

Eligibility Rules:

There are two ways you can qualify for California LifeLine Service:

Method 1 Program-Based: you qualify if you or another person in your household is enrolled in any one of the
following public assistance programs:
Low Income Home Energy Assistance Program (LIHEAP)
Federal Public Housing Assistance or Section 8
CalFresh, Food Stamps or Supplemental Nutrition Assistance Program (SNAP)
Women, Infants and Children Program (WIC)
Healthy Families Category A
National School Lunch Program (NSLP)
Temporary Assistance for Needy Families (TANF)
       California Work Opportunity and Responsibility to Kids (CalWORKs)
       Stanislaus County Work Opportunity and Responsibility to Kids (StanWORKs)
       Welfare-to-Work (WTW)
       Greater Avenues for Independence (GAIN)
Tribal TANF
Bureau of Indian Affairs General Assistance
Head Start Income Eligible (Tribal Only)
Food Distribution Program on Indian Reservations (FDPIR)

Method 2 Income-Based: you qualify if your total gross yearly household income is at or less than the California LifeLine income maximums:


Annual Income Limits - June 1, 2014 to May 31, 2015


Discounted residential telephone services available to California LifeLine customers include the following:

•    Unlimited local calls (local access only) for a rate as low as $5.20 a month or;
•    60 local calls a month included (local access only) and $0.08 per minute after 60 for a rate as low as $2.50 a month.
•    Special needs customers using TTY may be eligible for two California LifeLine discounts on two separate telephone numbers.
•    You may not receive the California LifeLine discount until you are approved by the program administrator. Once you are approved, you will receive a credit on your account[1] for the difference between the standard rate and the California LifeLine rate.

How to Apply:

For more information about the California LifeLine program or to apply please contact Telscape:

Call us at 1-877-771-7736 or visit one of our stores

[1]  For amounts over $10, you may contact us and request a refund check.